Privacy Policy

Our Contact Details

Lewis Concrete Ltd

309 Old Barn Farm Road

Woolsbridge Industrial Estate 

Three Legged Cross

Wimborne

Dorset

BH21 6SF

Email: info@lewisconcrete.net

Phone: 01202 821895

Website: lewisconcrete.co.uk

The type of personal information we collect

We currently collect and process the following information:

· Name, names of employees

· Business Name and Company Registration Number

· VAT Registered Number

· Postal/ Registered Address

· Credit History 

· Telephone numbers

· Fax Number

· Email address, Social Networks

· Website 

· Banking Details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To process an order and provide a suitable VAT receipt

· To carry out a delivery/ ensure we can contact you about an order

· To make sure the company has sufficient reason to trust you/ your company with credit

· To improve our services 

· To communicate or market any price changes or special offers

We may also find information from online, including google and company websites.

Legal basis for processing

The legal basis we use to process your personal information may differ for each piece of information. We may process your information for one of the following reasons:

1. Consent: Where your permission and consent has been provided to allow processing to be undertaken.

2. Performance of a contract: Where you have set up an account with us, processing orders and contacting you about delivery/ collection, where we need your details to undertake a contract or to provide quotes, invoices etc.

3. Legal Obligation: Where there are laws that mean we must hold or use your information.

4. Legitimate Interest: This includes marketing, customer and supplier communications, web and sales analytics.

5. Vital Interests: including allergy information for staff and details of disabilities in order to ensure safety.

How we store your personal information

Your information is securely stored.

We keep information until consent, or any other legal basis is withdrawn. We will then dispose your information securely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@lewisconcrete.net if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 309 Old Barn Farm Road, Wimborne, BH21 6SF.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk